To request a feature enhancement, please visit the Broadcom Ideas portal. A user can resume 2-factor authentications only after registering the Credential ID.įor additional information, please see VIP Access token, mobile or desktop credential Q&A help. If available, users can perform this action through their organization's VIP Self-Service or My VIP portal. If the VIP Access app is installed onto a new device, or the app was uninstalled and reinstalled, reach out to the vendor or organization of the resource being accessed to remove the old credential and register the new credential to the user. This includes restoring a full device backup from one device to another. To protect the identity of the user assigned to a credential, the VIP Access app prevents a credential ID from being copied or transferred from one device or app to another. Each credential ID is associated with a particular user and is used when accessing protected resources and online transactions. ![]() p12 from VIP Manager).A VIP Access credential ID protects accounts and identities by providing a one-time password (OTP) during user logins within an organization.
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